Shipping policy

Valley Home Furniture — Shipping & Delivery Policy

Free Delivery & Installation in Los Angeles

We offer complimentary white-glove delivery and in-home installation on all orders delivered within the Los Angeles area. Our team will bring your furniture directly to your room of choice, assemble it, and remove all packaging — at no additional cost.

Delivery Area

Free delivery and installation is available throughout the greater Los Angeles area. If you're unsure whether your address qualifies, please contact us before placing your order.

Delivery Scheduling

Once your order is confirmed, our team will reach out within 1–2 business days to schedule a delivery window that works for you. We offer flexible scheduling, including weekend appointments.

Order Processing

Orders are typically processed within 3–5 business days. Custom or made-to-order pieces may require additional lead time, which will be communicated at the time of purchase.

Outside Los Angeles

For deliveries outside the Los Angeles area, shipping rates and availability will be calculated at checkout. Please note that white-glove installation may not be available in all regions.

Damages & Issues

Please inspect your furniture upon delivery. If you notice any damage or defects, notify our delivery team immediately or contact us within 48 hours at [your contact email/phone]. We'll make it right.

Contact Us

For delivery questions or to confirm your delivery zone, reach us at [your email] or [your phone number].